FAQ

Our hoodies crafted from 320gm, 80% cotton and 20% polyester.

Please firstly email lep5002006@gmail.com for a walk through guide on how to proceed with your return.

- All returned items can only be returned for a store credit.

- Returns will only be accepted where the item is unworn, unwashed, with all original tags in place. 

- Returns will only be accepted within 2 weeks (14 days) of receiving your goods.

- Refunds and replacements will only be issued for manufacturing faults, how ever please note this does not include general wear and tear.

- In the event a return does not meet the set standards, we reserve the right to reject the return.

DOMESTIC SHIPPING (AUSTRALIA)

 Shipping Provider: AUSPOST

 Estimated shipping time frames are considered from the date of which orders are dispatched from Pearla clothing. All orders are dispatched within 2 Business Days from your order. 

 Standard Shipping (approximately 3-5 Business days, once dispatched): $9.95 AUD

 Express Shipping (approximately 1-3 business days, once dispatched): $15:00 AUD

 

WORLDWIDE SHIPPING

 We ship world-wide with a flat rate from Australia Post.

 Estimated shipping time frames are considered from the date of which orders are dispatched from Pearla clothing. All orders are dispatched within 2 Business Days.

New Zealand

Standard Post (approximately 10-20 Business Days): $20.00 AUD

 Rest of World

Standard International Post (approximately 10-20 Business Days): $30.00 AUD

 Missing Parcel

All orders are processed through AUSPOST. For the quickest and most reliable update regarding your parcel, please contact AUSPOST directly.

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